Skip to main content
Onyx IQ
Categories
-
Section 1 — Getting Started
This section introduces new users to the Onyx IQ platform and provides a foundational understanding of how the system...
-
Section 2 — Core Workflows
This section reflects how users actually work in Onyx IQ — by activity rather than by screen. It walks through Applic...
-
Section 3 — Role-Based Guides
Each role in Onyx IQ has a clear set of daily activities. The articles in this section describe what each role typica...
-
Section 4 — Pages & Screens Reference
This section is a reference to each major page in Onyx IQ. The role guides in Section 3 explain who works where and w...
-
Section 5 — Troubleshooting & Known Issues
This section covers the most common problems users run into and the steps to resolve them. If a problem isn't covered...
-
Section 6 — Integrations & API
Onyx IQ ships with several integrations that handle specialized tasks — e-signature, bank linking, credit pulls, and ...
-
Section 7 — Reports
Onyx IQ generates a library of reports — funding, payment, syndication, collections, underwriting, and more — that Ad...
-
Section 8 — Glossary
This glossary covers MCA industry terminology and Onyx IQ-specific terms that appear throughout this knowledge base. ...
-
Section 9 — Support
This section explains how to get help with Onyx IQ — what channel to use, what to include in a ticket, and where to f...